Legal

Privacy Policy

Effective Date: October 7, 2026  |  Liberty Works, LLC  |  New Hampshire

Liberty Works, LLC respects your privacy. This policy explains what information we collect through our website, our online quote tool, and the systems we use to book clients and manage our crew — how we use it, who we share it with, and your rights. We do not sell your personal data.

Jump to: For Clients  ·  For Crew Members

1. Who We Are and Who This Policy Covers

Liberty Works, LLC ("Liberty Works," "we," "us," or "our") is a New Hampshire limited liability company providing professional labor and rigging services for live events. Our website is located at libertyworks.llc.

This policy applies to:

  • Website visitors — anyone who browses our site or contacts us.
  • Clients — anyone who requests a quote, books, signs an agreement with, or pays Liberty Works for crew.
  • Crew Members — anyone who applies through "Join the Crew," is on our roster, or works jobs for us.

You can reach us at contact@libertyworks.llc or (855) 805-4237.

2. Information Collected From Everyone

When you visit our website, our hosting provider automatically records basic technical data in its server logs — such as your IP address, browser and device type, the pages you request, and the date and time. We use this to operate and secure the site. We do not use advertising or behavioral-tracking tools on our public pages.

If you contact us by email, phone, or text, we keep what you send us so we can respond.

Part A

For Clients

Quotes, bookings, invoices, and agreements.

3. What We Collect From Clients

  • Quote tool: when you click "Start Your Quote," we save your name and email, plus your phone number and company if you provide them, right away — even if you never finish or accept a quote — so we can follow up.
  • Quote and event details: your event name, venue and address, dates and times, the roles and number of crew you request, and the resulting pricing.
  • Invoices and payments: when you accept a quote, we create a booking record and a deposit invoice in Stripe using your name, email, phone, company, and event details. You pay on a Stripe-hosted page. Liberty Works does not receive or store your card or bank details — we only see the invoice, its amount, and whether it has been paid. A final invoice follows after the event.
  • Agreements: we send your Labor Services Agreement for electronic signature through PandaDoc, which records your name, email, signature, and signing details such as the date, time, and IP address.
  • Job records: which crew were staffed on your event, hours worked, any last-minute additions, invoice and payment status, and the emails we send you. We keep copies of the emails we send in our records mailbox.

4. How We Use Client Information

  • Prepare, price, and follow up on quotes
  • Create and send agreements and invoices, and record payments
  • Staff and coordinate your event, and let you know when your crew is confirmed
  • Send service messages about your booking — confirmations, invoices, your agreement, and a thank-you note after the event that may include a link to leave a review
  • Keep the business, accounting, tax, and legal records we are required or entitled to keep
  • Improve our website and services

We do not send unsolicited marketing emails, and we do not share your information with third-party advertisers.

Part B

For Crew Members

Sign-up, the roster, onboarding, work, and pay stubs.

5. Crew Members: From Sign-Up to Pay Stub

Here is what we collect at each step of working with Liberty Works.

Sign-up (Join the Crew)

When you apply on our website we collect your first and last name, email, phone number, experience level, the positions you are seeking, your mailing address (street, city, state, and zip), and anything you tell us about yourself. The form is processed by Netlify Forms and sent to our staff.

The roster

Your application creates a record on our internal contractor roster, marked inactive, pending review until we approve you. Your roster record holds your contact details and address, your positions and pay rate(s), your List placement (A, B, C, or F — which decides how early you receive job offers, and F means no broadcast job offers), whether you are active, the date you signed your Independent Contractor Agreement, internal notes, and your reliability record (recorded no-call/no-shows and late cancellations).

Onboarding

We email you a welcome message with a link to sign your Independent Contractor Agreement electronically through PandaDoc, which records your name, email, signature, and signing details. Before you can be assigned to a paid job, onboarding also asks you for:

  • IRS Form W-9, which includes your name, address, and taxpayer identification number (your Social Security or employer identification number). We use it to report what we pay you to the IRS (Form 1099-NEC).
  • A photo of a government-issued photo ID.
  • Direct deposit details — your bank name, account number, and routing number — so we can pay you.
  • An emergency contact — a person’s name, relationship to you, and phone number. This is information about someone else: please only give it if they are OK with it. We use it only to reach them in an emergency involving you.

That information is collected through our onboarding process and secure providers — not through the public application form — and is used only for the purposes described here.

Job offers and confirmations

We email job offers containing a personal link. When you respond, we record your answer, the time, and the IP address and browser or device details of that response, so we can confirm the response came from you.

On the job

We keep on-site sign-in sheets (your name, times in and out, and signature) and record your clock-in and clock-out times — either through your personal link or entered by our staff — along with call-outs, cancellations, no-shows, and notes about attendance on a job.

Pay stubs

For each job we generate a pay stub showing your hours, rate of pay, gross pay, any reimbursements, and the total. Our staff review it, and we deliver it to your email; we keep a copy with the job record.

6. How We Use Crew Information

  • Review your application and decide whether to add you to the roster
  • Onboard you, and engage and pay you
  • Decide your List placement and send you job offers that match your positions
  • Confirm, staff, and coordinate jobs, and record your times and earnings
  • Generate and deliver pay stubs and keep payment, tax, and legal records
  • Keep your reliability record. Our system counts recorded no-call/no-shows and late cancellations and can automatically lower your List placement after repeated incidents; decisions to suspend or remove someone from the roster are reviewed by our staff.
  • Contact you about jobs, schedules, and your account

We do not use crew information for advertising, and we do not sell it.

Part C

For Everyone

Sharing, retention, and your choices.

7. How We Share Information

We do not sell, rent, or trade your personal information. We share it only in these limited circumstances:

  • Service providers: we use Netlify (website hosting, forms, data storage, and staff sign-in), Resend (email delivery), Sent (text-message delivery), Stripe (invoices and payments), and PandaDoc (electronic signatures). We also use everyday business tools for email, phone, accounting, and customer records — for example Microsoft 365, Google Voice, QuickBooks, and HubSpot. These providers process information on our behalf under their own privacy policies. Our pages also load fonts from Google Fonts, which means your browser requests them from Google.
  • Between clients and crew, only as needed: we tell a client that their call is staffed, and we share what is needed to coordinate on site. We give crew the details they need to work a job — the event, venue, times, and role. We do not give clients a crew member's pay rate or reliability record, and we do not give crew a client's payment information.
  • Legal requirements: we may disclose information if required by law, court order, or to protect the rights and safety of Liberty Works, LLC or others.

8. Data Retention

  • Website form submissions: up to 24 months for contact inquiries, and up to 36 months for crew applications that do not lead to a place on the roster.
  • Client, job, invoice, and agreement records; crew roster, pay, and tax records: for as long as needed to run our business and to meet tax, payroll, accounting, insurance, and legal requirements — which can continue after a job or a working relationship ends.
  • Roster records: while you are on the roster, and afterward as described above.
  • Photo ID images and bank details: only as long as needed to verify your identity, pay you, and meet legal requirements. Tax records, such as your W-9 and the payments we report on Form 1099-NEC, are kept for as long as the tax rules require.

You may ask us to delete your information at any time at contact@libertyworks.llc. We will do so unless we are required or permitted by law to keep it, such as financial and payment records.

9. Cookies & Tracking

Our public pages do not use tracking cookies, advertising pixels, or analytics tools that identify you. Our hosting provider keeps standard server logs, as described above. Our internal staff pages use a sign-in that stores session information in the staff member's browser; this does not apply to clients or crew. Pages hosted by Stripe and PandaDoc, which you may visit to pay an invoice or sign an agreement, are governed by those companies' own cookie and privacy policies.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information — crew members can also ask us to update their contact details, address, or positions
  • Request deletion of your personal information
  • Opt out of any future communications from us, or ask to be made inactive on our roster

To exercise any of these rights, contact us at contact@libertyworks.llc. We will respond within 30 days. Some records — such as invoices, payments, and pay records — we must keep for legal and tax reasons, so a deletion request may be limited to what the law allows.

11. Communications

The emails and messages we send are about your quote, booking, agreement, invoice, job offer, schedule, or pay. If you are a crew member, you may decline any job offer at any time, and you can ask us to stop sending offers by contacting us.

12. Text Messages (SMS)

If you tick the optional text-message box on our "Join the Crew" form or our quote form, we will send you text messages. This section explains what we collect for that and what we do with it. The rules for the messages themselves are in the Text Messaging Terms in our Terms & Conditions.

What we collect

  • Your mobile phone number.
  • A record of your consent: the date and time, which form you used, the exact wording shown next to the box and its version, your IP address, and your browser and device information.
  • The name and email you gave on that form.
  • A record of any STOP or START reply, so we keep honoring your choice.

Why we collect it

Only to send the messages you agreed to. For crew members, those are call offers, schedule changes and clock-in reminders. For clients, they are quote and booking confirmations, schedule changes and crew updates. We also keep the consent record so we can show that you agreed. We do not use your number for any other kind of text.

Who we share it with

We do not sell or share mobile phone numbers or text-messaging consent and opt-in data with third parties or affiliates for their marketing or promotional purposes. The only party that receives your number is our text-delivery service provider, Sent, and only so that it can deliver the messages described above and process your STOP and HELP replies. Section 7 explains the limited other cases where we share information, none of which involve marketing.

How long we keep it

We keep text-message consent records for as long as we need them to prove consent, and at least four years, which is the time limit for claims under the federal Telephone Consumer Protection Act. We keep them longer if a dispute is open. After you reply STOP we keep your number and a record of the STOP, because that is how we make sure we never text you again.

Opting out and deletion

Reply STOP to any text to opt out. Reply HELP for help. You can also ask us to stop by contacting us. To ask us to delete your information, email contact@libertyworks.llc or call (855) 805-4237. We will delete what we can; the consent and opt-out record may be kept as described above so that we can show we honored your choice.

13. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, please contact us and we will delete it promptly.

14. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. Our website is served over HTTPS, access to client and crew records is limited to Liberty Works staff and requires sign-in, and card and bank details are handled by our payment provider rather than stored by us. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

15. Changes to This Policy

We may update this Privacy Policy from time to time — including as we add or change our crew onboarding and pay stub tools. When we do, we will revise the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: contact@libertyworks.llc
  • Phone: (855) 805-4237
  • Website: libertyworks.llc
  • Mailing address: 252 Daniel Webster Hwy, Suite 1288, Nashua, NH 03060
  • State of formation: New Hampshire, United States